RESERVE

Please read it carefully.

  • Drinks are available from the vending machine. Please help yourself to drink. We don’t provide meals.
  • You can bring your own drink. (Except alcoholic drinks)
  • You can visit our animal cafe without a reservation, but waiting times can vary depending on the attendance.
  • A minimum of 60mins entrance is required when making a reservation. You cannot change the locations after making a reservation. Please make sure check if the location is the place you would like to visit.
  • Please make sure to review the important notes for each store before making a reservation.
  • We cannot give refunds if you cancel your reservation on the day. If you’d like to change the detail of the reservation, please contact us through the inquiry form, call or our social media.
  • On the next page, the section of selecting the number of people might not be translated in English depending on your devices. If you are not sure, please refer to the following.
    ・ [大人 / Adult]
    ・ [子供 / Child (Under 16)]
  • The reservations cannot be made for those who are planing to visit with your children under 3 years old. (Yokohama Chinatown only)
  • Please contact us in advance if you are planning to live stream and come for interviews in the cafe.
  • Please read our shop rules upon arrival and understand that we cannot be held responsible for any injuries, allergic reactions, or damage/stains to clothing or personal belongings caused by the animals.

Requests from our animals.

  • Children under 12 years old must be accompanied by parents.(Under 15 years of age at Harajuku Terrace and Asakusa.)
  • Please sanitize your hands before interacting with the animals. (It's to protect the health of the animals.)
  • We operate with the safety of the animals as our top priority. (In order to avoid unexpected accidents.)
  • Please refrain from bringing pets with you. There is a possibility that our café’s animals, as well as your cherished pets, may experience stress from one another. We aim to create an environment where all animals can feel safe and relaxed. We appreciate your understanding and cooperation.

HARRY HARAJUKU TERRACE

With an American West Coast-style interior,
A spacious terrace for an open atmosphere.

Take a look up at the fashionable street, you will find emerald green A Space with a taste of the American west coast, we have our very energetic Otters that are full of curiosity, our little clumsy cute Chinchillas and our laid back sleepy Hedgehogs In the middle of the city, it’s a terrace where you can play with animals full of character.

HARRY HARAJUKU TERRACE

HARRY HARAJUKU TERRACE

  • Address

    Zinguumae426 3F,4-26-5, Jingumae, Shibuya-ku, Tokyo, 150-0001

  • Business Hours

    weekday 13:00 - 18:00
    holiday 11:00 - 18:00
    (reception until 17:30)

  • Type

    Otter, Hedgehog, Chinchilla, Rabbit

  • FEES

    Adult 30min / 1,650yen -
    Children 30min / 1,430yen -

tripadviser

Trademark registration:カワウソカフェ®、ハリネズミカフェ®、Hedgehog cafe®

Animal handling business notationPDF

Please read it carefully.

  • Drinks are available from the vending machine. Please help yourself to drink. We don’t provide meals.
  • You can bring your own drink. (Except alcoholic drinks)
  • We also sell pet supplies for hedgehogs and chinchillas.
  • You can visit our animal cafe without a reservation, but waiting times can vary depending on the attendance.
  • A minimum of 60mins entrance is required when making a reservation. You cannot change the locations after making a reservation. Please make sure check if the location is the place you would like to visit.
  • We cannot give refunds if you cancel your reservation on the day. If you’d like to change the detail of the reservation, please contact us through the inquiry form, call or our social media.
  • Please contact us in advance if you are planning to live stream and come for interviews in the cafe.
  • Please read our shop rules upon arrival and understand that we cannot be held responsible for any injuries, allergic reactions, or damage/stains to clothing or personal belongings caused by the animals.
  • At HARRY Harajuku terrace, the entrance fee includes light interactions such as shaking hands with the otters. For closer contact experiences “Playing with otters” are available for an additional fee at the store. This option is basicaly prioritized to the reservation customers from our webpage. Please note that although our otters are friendly and accustomed to people, there is a small risk of being bitten or scratched sometimes. For this reason, “Playing with the otters”are not included in the entrance fee and must be decided at your own discretion on-site.
    *Age Restrictions: from 1st of September 2025
    This experience is limited to guests aged 10 and above for safety reasons. Thank you for your understanding.

Requests from our animals.

  • Children under 16 years old must be accompanied by a parent. (In order to avoid injuries of your children and the animals.)
  • Please sanitize your hands before interacting with the animals. (It's to protect the health of the animals.)
  • We operate with the safety of the animals as our top priority. (In order to avoid unexpected accidents.)
  • Please refrain from bringing pets with you. There is a possibility that our café’s animals, as well as your cherished pets, may experience stress from one another. We aim to create an environment where all animals can feel safe and relaxed. We appreciate your understanding and cooperation.